Shipping & Returns
Shipping & Returns
We want you to love your Venara. Here's everything you need to know about delivery and returns.
Shipping
- ✅ Free standard UK shipping on all orders
- ✅ Orders dispatched within 1–2 business days
- ✅ Estimated delivery: 3–5 working days (UK)
- ✅ Discreet, plain packaging — no branding on the outside
- ✅ Tracking number provided via email
Returns & Refunds
- ✅ 30-day money back guarantee
- ✅ If you're not satisfied, contact us within 30 days of delivery
- ✅ Product must be in original condition and packaging
- ✅ Refunds processed within 5–7 business days
- ✅ Return shipping costs are covered by the customer